Alice Kaushal

Alice has an educational and professional background in the Airline and Hospitality industries. She has worked in the training and operational areas of the service industry for fourteen years. She writes on Business Etiquette for the “South China Morning Post ~ Classified Post” and BBC Good Homes Magazine, India.

Alice is truly a global citizen, she has, as she puts it, “lived and worked in every continent except Antarctica”. She has absorbed and enjoys diverse cultures and can converse in several languages. Alice has been trained as a trainer by the “Emily Post Institute” the international authority on Business Etiquette.

She is the Managing Director of Refine Consulting, which provides trainings on Cross Cultural Communication, Business Etiquette, Customer Relations and Enhancing Image, addressing a growing need for confident, competent, culturally sensitive professionals who are effective in the global market place.


Business Social Etiquette

Brilliant Networking

Cross Cultural Communications

Business Social Events: Maximizing the potential to market your Company and further yourself


Thank you for coming into the UBS office last week to speak to our HR team about the importance of networking.I’ve heard several other speakers discuss this topic in the past, but I really felt your approach and information were relevant and immediately applicable. The format of the session was fun while also giving us a chance to implement the suggestions you recommended. Overall, it was a great session and I hope it has an impact on the way myself and my colleagues network in the future.
Renee Conklin
UBS Professional Recruiting, UBS Hong Kong

The feedback from the participants was very good, they said that they found it valuable to them and that they would be able to implement in their own behavior. So it was really appreciated.
Ingrun Alsleben
Chief Financial Officer, Bayer Group Companies in Hong Kong

Today’s session is indeed a very pleasant and fruitful one. To this, I have to say “THANK YOU VERY MUCH”! I am sure that what I have learned from you today would surely be very helpful to me in any business social functions which I will take part in the future.

TAM Kwok Luen, Kelvin
Head of Enterprise Accounting & Reporting
Bayer Group Companies, Hong Kong

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